Occupation Overview

Administrative/Clerical Staff/Customer Receptionist

CARSability breaks down an Administrative/Clerical Staff/Customer Receptionist's knowledge into four broad categories.

  • Customer relations tasks
  • Administrative tasks
  • Bookkeeping tasks
  • Cashier tasks

Administrative/Clerical Staff/Customer Receptionist assessments address the following topics in depth.

  • Telephone relations
  • Welcoming customers
  • Coordinating customer follow-up
  • Handling mail and faxes
  • Typing and data entry
  • Filing and photocopying
  • Equipment maintenance
  • Warranty administration
  • Insurance and safety
  • Other
  • Bookkeeping tasks
  • Cashier tasks

Occupation Development

CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: